Hi Naik:
I'm sorry to hear that you are having issues with upgrading.
Here are some instructions to troubleshoot the license issue.
Is the anthilld service running on your antsle?
You can check with
service anthilld status
And restart the service with
service anthilld restart
It might take a couple of minutes for anthilld to retrieve the license file.
It doesn't hurt to restart the antman service as well
service antman restart
As an alternative, you can also download the license file from your anthill.antsle.com account. In the 'My Servers' page click the 'Actions' pulldown for the serial-number with the issue and choose 'Download license'.
Copy this file to the antsle via scp or sftp (filezilla). Place it in /etc/edgeLinux/
Then rename the file to 'antman_license'
To rename the file from the command line of the antsle
cd /etc/edgeLinux
mv license-xxxx-x-xxxx-xxxx-x.txt antman_license
Restart the anthilld and antman services
service anthilld restart
service antman restart
Or reboot with the command 'reboot'
Your antsle was seen just a few minutes ago. I'm going to create Ticket for you so we can work directly on the issue.
Thanks.
Hi Naik:
I'm sorry to hear that you are having issues with upgrading.
Here are some instructions to troubleshoot the license issue.
Is the anthilld service running on your antsle?
You can check with
service anthilld status
And restart the service with
service anthilld restart
It might take a couple of minutes for anthilld to retrieve the license file.
It doesn't hurt to restart the antman service as well
service antman restart
As an alternative, you can also download the license file from your anthill.antsle.com account. In the 'My Servers' page click the 'Actions' pulldown for the serial-number with the issue and choose 'Download license'.
Copy this file to the antsle via scp or sftp (filezilla). Place it in /etc/edgeLinux/
Then rename the file to 'antman_license'
To rename the file from the command line of the antsle
cd /etc/edgeLinux
mv license-xxxx-x-xxxx-xxxx-x.txt antman_license
Restart the anthilld and antman services
service anthilld restart
service antman restart
Or reboot with the command 'reboot'
Your antsle was seen just a few minutes ago. I'm going to create Ticket for you so we can work directly on the issue.
Thanks.