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Unable to get past logon screen
Quote from John S on June 3, 2021, 10:28 amHas anyone else been having issues connecting to their Antsle when attempting to use the XXXX.antsle.us/login page? Mine just keeps cycling to the username/pass screen. I checked the dev tools and nothing is showing up as an obvious issue.
For the time being, I have been able to bypass the issue by going to the IP address directly which allows me in there without an issue.
Has anyone else been having issues connecting to their Antsle when attempting to use the XXXX.antsle.us/login page? Mine just keeps cycling to the username/pass screen. I checked the dev tools and nothing is showing up as an obvious issue.
For the time being, I have been able to bypass the issue by going to the IP address directly which allows me in there without an issue.
Quote from daniel.luck on June 3, 2021, 3:33 pmHi John S:Let's see if your antsle.us address is resolving to the correct address. From the command-line, type the following:ping -c 3 spence.antsle.usDo you get the correct IP Address?Let's check to see if nginx is running and configured correctly.From the Console or SSH of your antsle, type the following:service nginx statusIf nginx is not running, type the following:service nginx startLet's check nginx configuration:nginx -t
Quote from daniel.luck on June 3, 2021, 6:14 pmHi John S:
Yes, we've confirmed there's a bug with Chromium-based v91 browsers (both on Windows and Mac) and our antsle.us sub-domains. I've put in bug ticket for this issue.
Thanks for letting us know and I'll keep you updated.
Hi John S:
Yes, we've confirmed there's a bug with Chromium-based v91 browsers (both on Windows and Mac) and our antsle.us sub-domains. I've put in bug ticket for this issue.
Thanks for letting us know and I'll keep you updated.
Quote from daniel.luck on June 4, 2021, 4:09 pmHi Steve:
Yes, the problem also seems to affect Chromium-based v91 browsers include Microsoft Edge and Brave Browser.
Hi Steve:
Yes, the problem also seems to affect Chromium-based v91 browsers include Microsoft Edge and Brave Browser.
Quote from divernick on June 4, 2021, 8:32 pmI get the same result when connecting via DNS name as the original poster. If I navigate using IP, I get the login screen but after entering credentials instead of it working I get "502 Bad Gateway" from nginx.
I also cannot ping spence.antsle.us. Unable to resolve the name whether it be from my desktop or the Antsle command line.
Thus, I can't seem to login at all.
I installed Firefox and was able to login so consistent with your comment regarding Chromium based browsers.
I get the same result when connecting via DNS name as the original poster. If I navigate using IP, I get the login screen but after entering credentials instead of it working I get "502 Bad Gateway" from nginx.
I also cannot ping spence.antsle.us. Unable to resolve the name whether it be from my desktop or the Antsle command line.
Thus, I can't seem to login at all.
I installed Firefox and was able to login so consistent with your comment regarding Chromium based browsers.
Quote from klfrazier on June 4, 2021, 10:29 pmI am having the same issue. I haven't logged on in a few months. I connected directly to my appliance, and my password is working there. I tried pinging the spence.antsle.us, and I and getting "Destination Host Unreachable". My nginx service shows started. I was able to upgrade to 3.4 successfully. I cannot even access my antsle from my IP.
I am having the same issue. I haven't logged on in a few months. I connected directly to my appliance, and my password is working there. I tried pinging the spence.antsle.us, and I and getting "Destination Host Unreachable". My nginx service shows started. I was able to upgrade to 3.4 successfully. I cannot even access my antsle from my IP.
Quote from daniel.luck on June 7, 2021, 3:01 pmThanks for sharing.
I've put in bug ticket for this issue and our developers are working on this.
In the meantime, you can try using Firefox as it uses different engine than Chromium.
I'll keep you updated on developments.
Thanks for sharing.
I've put in bug ticket for this issue and our developers are working on this.
In the meantime, you can try using Firefox as it uses different engine than Chromium.
I'll keep you updated on developments.
Quote from daniel.luck on June 7, 2021, 3:16 pmHi klfrazier:
The bug reported affects accessing subdomain.antsle.us addresses using Chrome and Chromium-based v91 browsers. Mozilla Firefox has been confirmed as working with antsle.us addresses so you can try using.
You should be able to connect directly with IP address using this format in your browser:
http://antsle-private-ip:3000where antsle-private-ip is the private IP address of your antsle.
You can also contact us at [email protected] if you need further assistance.
Hi klfrazier:
The bug reported affects accessing subdomain.antsle.us addresses using Chrome and Chromium-based v91 browsers. Mozilla Firefox has been confirmed as working with antsle.us addresses so you can try using.
You should be able to connect directly with IP address using this format in your browser:
http://antsle-private-ip:3000
where antsle-private-ip is the private IP address of your antsle.
You can also contact us at support@antsle.com if you need further assistance.