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ForumGeneral: GeneralBack up issues

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Back up issues

kryten@kryten

68 Posts

#1 · May 23, 2022, 4:41 pm

Hello

I have issues with backup.

Cloud back up: when i try to back up to cloud a windows machine i get a failed to upload issue. and if i try to discard the failed upload, antsle says it has deleted but it remains there.

So i then tried to use a self managed back up... this says its backing up but i left it for days and it backed up 0%. this one i can delete.

So basically i cannot back up my antlets.... please help

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#2 · May 24, 2022, 6:45 pm

Hi @kryten

Can you share some screenshots of the error messages you are receiving?

Thanks,
antsle Support

kryten@kryten

68 PostsTopic Author

#3 · May 25, 2022, 3:23 pm

Hi Daniel

On cloud backup - I fixed that(windows), I found I had to stop the antlet then select backup. However I cant still discard failed cloud backup. see below, when i press discard it says its discarded but wont go away.

On self managed, there is no error just never completes and no file is ever created on my NAS drive. I might try the same process stopping the antlet to see if it backs up...

Uploaded files:

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#4 · May 25, 2022, 7:12 pm

Hi @kryten

Thanks for posting the screenshot.

I've reached out to our team to ask them about this issue.
I'll keep you updated.

Thank you,
antsle Support

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#5 · May 26, 2022, 6:01 pm

Hi @kryten

I had spoke with our team about the errors you are receiving.

Since we have not seen any activity in antHill for your antsle, we can check couple things.

To restart antHill service and check status:
service anthilld restart
service anthilld status

We can also try upgrading to the latest antMan:
upgrade-antman

Thank you,
antsle Support

kryten@kryten

68 PostsTopic Author

#6 · May 27, 2022, 9:11 am

Thanks Daniel

Not sure which one worked but the failed ones have gone now...

daniel.luck has reacted to this post.

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#7 · May 27, 2022, 5:09 pm

Hi @kryten

Glad to hear that worked for you.

Thank you,
antsle Support

kryten@kryten

68 PostsTopic Author

#8 · June 12, 2022, 5:04 pm

Hi Daniel - Edited

I am getting the same issue again. I have tried the same commands but still have the issue... I also tried to do a self-managed backup and it never finished. This is now compounding, I deleted the backup and now the antlet wont start. I noticed that the antlet appears in antman(xxx.local) but not when i use virsh list.

please help, i do need to recover the antlet

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#9 · June 13, 2022, 4:46 pm

Hi @kryten

When listing the KVM antlets, have you tried this command?
virsh list --all

For the antlet that won't start, can you run this command and let us know the output?
virsh start antlet_name

where antlet_name is the name of your antlet

Thank you,
antsle Support

kryten@kryten

68 PostsTopic Author

#10 · June 13, 2022, 5:03 pm

Hi Daniel

The Antlet does show when using virsh list --all as shut off

When using "virsh start antlet_name", I used my Antlet name insteat of antlet_name I get this error

error: Failed to start domain antlet_name
error: internal error: qemu unexpectedly closed the monitor: Cannot set up guest memory 'pc.ram': Cannot allocate memory