Antsle One XD 10G NIC overheat

3 replies
brg3466
3 postsedited

Hello,

I am new to Antsle.  I recently bought an Antsle One XD (cpu processor: D-1518) with 2x10G ethernet port.  I installed Proxmox as the OS without any VMs yet, and I found after several hours, the 10G NIC temperature goes up to 80-85degC and cause the disconnection.

Is it normal to have such high temperature on Antsle ?  What is the 10G NIC temperature range ?

I asked the Antsle tech. support and the reply was to install a fan on top of the machine.  But then why it is designed as fanless ?

Looking forward to any suggestions to cool the 10G NIC ( not the fan solution).

Thank you !

▲ 1
cilleyperson
3 posts

I have this exact same issue. As soon as i plug in the 10 GbE nic into a 10 GbE switch, the temperature sky rockets and the nic shuts down. I would love to know if anyone has come up with a solution for this or not.

this seems like a pretty significant issue honestly and it should be officially addressed.

I would go so far as to remounting the guts of the One in a new case with active cooling if I knew what the best case options are for this use.

cilleyperson
3 posts

I have not seen anything proposed for a fix, nor have I seen anyone that has a good fix. At this point I moved on from this hardware appliance. I have found other solutions that offer solid performance without the overheating issues.

Given the cost of the appliance, I would have expected this issue to have been taken a bit more seriously by Antsle. Disappointing to say the least.

stherien
3 posts

I had the same issue with 10GB interfaces on both of my Antsle One XD. I am running Proxmox on both of them and getting the following error on Proxmox console :

ixgbe 0000:03:00.1 eno4: Network adapter has been stopped because it has over heated.

The interface is automatically shut down to ensure hardware protection.

To fix the problem, I have installed one fan on the top of both Antsle with the fan pushing air upward. Running like this for a while and never had problem anymore.

The fan used is the following (110 volts) : https://nmbtc.com/parts/4715ms-12t-b20-a00_60hz/

Solution is cheaper than buying a new case and fans are running quietly.

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