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Antsle One XD 10G NIC overheat

Hello,

I am new to Antsle.  I recently bought an Antsle One XD (cpu processor: D-1518) with 2x10G ethernet port.  I installed Proxmox as the OS without any VMs yet, and I found after several hours, the 10G NIC temperature goes up to 80-85degC and cause the disconnection.

Is it normal to have such high temperature on Antsle ?  What is the 10G NIC temperature range ?

I asked the Antsle tech. support and the reply was to install a fan on top of the machine.  But then why it is designed as fanless ?

Looking forward to any suggestions to cool the 10G NIC ( not the fan solution).

Thank you !

 

Uploaded files:
  • temp.jpg
  • Screenshot-4.png
cilleyperson has reacted to this post.
cilleyperson

I have this exact same issue. As soon as i plug in the 10 GbE nic into a 10 GbE switch, the temperature sky rockets and the nic shuts down. I would love to know if anyone has come up with a solution for this or not.

this seems like a pretty significant issue honestly and it should be officially addressed.

I would go so far as to remounting the guts of the One in a new case with active cooling if I knew what the best case options are for this use.

I'm curious as to whether or not a workable answer has been proposed.

 

only up

I have not seen anything proposed for a fix, nor have I seen anyone that has a good fix. At this point I moved on from this hardware appliance. I have found other solutions that offer solid performance without the overheating issues.

Given the cost of the appliance, I would have expected this issue to have been taken a bit more seriously by Antsle. Disappointing to say the least.