What happens if I've already made Purchases with you but didn't know about the partner program?

In most cases, you can join the Partner Program retroactively for any purchases made within the current calendar year. This will be subject to approval by our team on a case-by-case basis. Contact your Partner Program manager to ask about it.

What happens if I need to make a hardware return?

You have 30 days from the time you receive your antsle hardware to return it to us. If you return an antsle, we will simply deduct it from the cumulative amount of antsles you’ve purchased in that year. All sales will only count for discounting purposes after the 30-Day time period.

Can I combine other discounts or offers with the partner program?

Some discounts may be available to your customers on a case-by-case basis but you are not able to automatically use a promo we may be running.

How do I register my antsle hardware?

You can register your antsle servers in our customer portal antHill: anthill.antsle.com.

If I buy an Antsle server on another platform such as Amazon, IndieGoGo, or New Egg, do those purchases count towards the partner program?

We’re not able to give out discount coupon codes on other platforms, so you can only redeem coupon codes when purchasing on our online shop at antsle.com.

When getting access to the next tier, does the year start at the anniversary of the first purchase date or on the calendar year?

​We go by calendar year. This makes it easier to keep track of and give you credit. You're able to retain your tier as long as you continue to manage MRR above the threshold--this is usually pretty easy to do as businesses rarely purchase hardware without an accompanying antsle Software License and plan.

I have another question but don't see it answered here.

Feel free to email your Partner Program Manager or our team at [email protected]. Thanks!