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ForumGeneral: Issues & Bug ReportsWin 2019 template

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Win 2019 template

dgies068@dgies068

7 Posts

#1 · November 15, 2021, 7:12 am

Good Morning,

I've been trying to download the Win2019StdGui template all weekend but it keeps stalling at 1% download. I have updated everything to the latest version and I've restarted my antsle server MANY times. Is there a trick I'm missing? I've never had problems downloading templates in the past.

Thanks.

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#2 · November 19, 2021, 6:00 pm

Hi @dgies068

Can you let us know what version of edgeLinux and antMan you are using? You can find by going to Settings in antMan.

We can also perform some troubleshooting in the command line of your antsle.

ping -c 3 central.antsle.com
ping -c 3 s3.wasabisys.com

dgies068@dgies068

7 PostsTopic Author

#3 · November 20, 2021, 8:02 am

Hi,

AntMan: 3.4.3

EdgeLinux: 2.0.0

I get no response from the ping:

root@cloud:~ # ping -c 3 central.antsle.com

PING central.antsle.com (147.75.49.34) 56(84) bytes of data.

--- central.antsle.com ping statistics ---

3 packets transmitted, 0 received, 100% packet loss, time 1999ms

root@cloud:~ # ping -c 3 s3.wasabisys.com

PING wasabisys.com (38.27.106.51) 56(84) bytes of data.

--- wasabisys.com ping statistics ---

3 packets transmitted, 0 received, 100% packet loss, time 1999ms

Uploaded files:

dgies068@dgies068

7 PostsTopic Author

#4 · November 20, 2021, 7:18 pm

I disabled port forwarding. That's seems to have fixed the ping problems and I can now ping both addresses but still cannot download any templates. I'll keep experimenting.

dgies068@dgies068

7 PostsTopic Author

#5 · November 20, 2021, 7:26 pm

I might've spoken too soon. I can ping the addresses successfully sometimes but mostly it will timeout.

dgies068@dgies068

7 PostsTopic Author

#6 · November 20, 2021, 7:45 pm

I have fixed the problem. It was a networking issue. Thank you for pointing me in the right direction. 🙂

dluck007 has reacted to this post.

daniel.luck@daniel-luck

552 Posts

Antsle Staff

#7 · November 23, 2021, 5:21 pm

Hi @dgies068

Glad that its working now!