restoring from cloud

2 replies
ac9hp
46 posts

Unexpected error: {:success false, :errors {:call-srv "Interceptor Exception: Read timed out"}}

Trying to restore a backup from the cloud and I get this error.

Any thoughts?

Former member

Hi @ac9hp,

We have been notified that backups can have timeouts from time to time, and we're in the process of changing our storage provider to address the issue.

That being said, with enough retries (2-3) you should be able to get your backup. If this is not your case, please have a look at your zpools, maybe there's not enough space to download the remote backup.

Looking forward to hearing from you!

rockandroller
52 posts

I have the same issue... I checked and there is lots of space!!

Have retried several times - still get the same error...

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