Is there support?

1 reply
mensan
4 posts

I received my new anstle and was testing it out and found out by randomly running a 'zpool list' that my array was running degraded.  Apparently at least one of the drives has failed.  I submitted a ticket via email 3 days ago and still have not heard anything.  A bit disappointing.  I really WANT to like this box, but....

Also... Why didn't antman tell me there was an issue?? you don't know unless you randomly poke around?  Doesn't seem right.

Johannes Dietzel
31 postsedited

Hi there,

let me check on your support ticket, we always try to help as soon as we can! We are not able to do support on the weekends yet but working on it

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