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Getting License error after upgrading antman

I was having an issue with my nano which I finely fixed.

I then upgraded to 3.4.0 and how getting a License error.

I have an Essential subscription which I think should cover the new version.

Can I get some assistance?

 

Uploaded files:
  • Screenshot-2021-05-18-112857.jpg

Hi nwhouse:

You can always reach us at support@antsle.com for activation issues.

Here are some troubleshooting steps that you can take:

Is the anthilld service running on your antsle?

You can check with
service anthilld status

And restart the service with
service anthilld restart

It might take a couple of minutes for anthilld to retrieve the license file.
It doesn't hurt to restart the antman service as well
service antman restart

As an alternative, you can also download the license file from your anthill.antsle.com account. In the 'My Servers' page click the 'Actions' pulldown for the serial-number with the issue and choose 'Download license'.

Copy this file to the antsle via scp or sftp (filezilla). Place it in /etc/edgeLinux/
Then rename the file to 'antman_license'
To rename the file from the command line of the antsle
cd /etc/edgeLinux
mv license-xxxx-x-xxxx-xxxx-x.txt antman_license

Restart the anthilld and antman services
service anthilld restart
service antman restart

Or reboot with the command 'reboot'

 

Jeremy has reacted to this post.
Jeremy

root@myantsle:~ # service anthilld restart
Redirecting to /bin/systemctl restart anthilld.service
root@myantsle:~ # service anthilld status
Redirecting to /bin/systemctl status anthilld.service
● anthilld.service - anthilld Service
Loaded: loaded (/etc/systemd/system/anthilld.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2021-05-19 06:52:02 PDT; 4s ago
Process: 22787 ExecStart=/usr/local/bin/anthilld (code=exited, status=1/FAILURE)
Main PID: 22787 (code=exited, status=1/FAILURE)

May 19 06:52:02 myantsle anthilld[22787]: at java.lang.Integer.parseInt(Integer.java:592)
May 19 06:52:02 myantsle anthilld[22787]: at java.lang.Integer.parseInt(Integer.java:615)
May 19 06:52:02 myantsle anthilld[22787]: at inlein.client.Utils.inleinPort(Utils.java:105)
May 19 06:52:02 myantsle anthilld[22787]: at inlein.client.ServerConnection.tryConnect(ServerConnection.java:73)
May 19 06:52:02 myantsle anthilld[22787]: at inlein.client.ServerConnection.ensureConnected(ServerConnection.java:23)
May 19 06:52:02 myantsle anthilld[22787]: at inlein.client.tasks.Run.run(Run.java:26)
May 19 06:52:02 myantsle anthilld[22787]: at inlein.client.Main.main(Main.java:32)
May 19 06:52:02 myantsle systemd[1]: anthilld.service: main process exited, code=exited, status=1/FAILURE
May 19 06:52:02 myantsle systemd[1]: Unit anthilld.service entered failed state.
May 19 06:52:02 myantsle systemd[1]: anthilld.service failed.

Hi nwhouse:

You can try running these commands:

pkill -f inlein
rm -rf ~/.inlein
service anthilld restart

I have taken your advice and installed edgeLinux 3.4.4 from iso ... Thanks so much for your support, Daniel.

this thread can be closed.

🙂 Thomas

daniel.luck has reacted to this post.
daniel.luck

Hi Thomas:

Thanks for letting us know.
That's great to hear!

Thank you,
antsle Support