Antsle Forum

Welcome to our Antsle community! This forum is to connect all Antsle users to post experiences, make user-generated content available for the entire community and more. 

Please note: This forum is about discussing one specific issue at a time. No generalizations. No judgments. Please check the Forum Rules before posting. If you have specific questions about your Antsle and expect a response from our team directly, please continue to use the appropriate channels (email: [email protected]) so every inquiry is tracked. 

Please or Register to create posts and topics.

Antlse Nano setup issue (getting stuck on 'starting up') screen

Hi!

Been trying to setup my new Antsle nano, but I'm getting stuck on the Antsle 'Setting up' screen.

Has been running for many hours now.

I tried reflashing the SD card with the latest image but no issue.

I can also see the IP address on my network for the Raspberry-PI device.

Not sure how else to troubleshoot as I can't SSH to teh device, nor I can see any glaring network issues.

 

Thanks!

 

Hi @felixacostac

I'm sorry to hear that you are having issues with your new antsle nano.

From the details above, it looks like you were able to get mini USB to HDMI Adapter, and you are seeing the "antsle" logo on the screen?

After booting up properly, you should see dark screen with prompt to login.  You should also be able to login using SSH.

Please contact support@antsle.com so they can work with you on this.

Thank you,
antsle Support