edgeXperts Access

Our team of experienced tech engineers (edgeXperts) will help you where other companies won't

Get help for anything you want to run inside your antlets (VPS): From researching about specific errors in your logs, to helping you set up your favorite tech stack, to checking why your database is not connecting to your web app. Know that you always have a trusted resource at hand, with the edgeXperts as your full-time tech team!  

premium support plan

PREMIUM


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    Basic Linux command line support (both inside antsleOS & antlets)
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    Help with package installs inside your antlets
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Email

2 business days*

$29/month **

business support plan

BUSINESS

PREMIUM plus:

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    Full antsleOS OpenSource stack support
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    Deliver workarounds and hot fixes for severity 1 cases
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Email & Phone

8h

$99/month **

corporate support plan

CORPORATE

BUSINESS plus:

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    Full support for Linux and FreeBSD 
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    Install and configure packages 
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Email & Phone

4h

$499/month **

* Business Hours: Pacific Standard Time, 9am - 5pm (excl. national holidays). 1 business day is considered 8h.

** Billed yearly, month-to-month available 

1. Access to edgeXperts is per antsle and specific to the serial number of each box. 

2. Hourly rates available outside above mentioned plans: $175/hour.